UMUC offers a variety of technical support options for students. Check the frequently asked questions or browse the knowledge articles below. Can’t find what you need? Call or chat with a support agent 24 hours a day, seven days a week.

Find out more about our online classroom experience.

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Manage Your Password

Go to anytime to reset or recover your password. Tip: Establish answers to your challenge questions that you can easily remember so you can quickly recover your password should you forget it later.

System Maintenance Schedule

Scheduled maintenance for your online classroom occurs on the second Sunday of each month from 1–7 a.m. eastern time.

Technical Requirements

Tip: Having trouble viewing UMUC services? Look for your browser’s notification to allow pop-ups and click "OK."

Did You Know?

Whether or not you choose to use your UMUC e-mail address, you have access to Google apps to facilitate communication and collaboration. Access UMUC E-mail and Google Apps.