When to Contact the Ombuds Office

There are many circumstances under which you can benefit from a discussion with someone knowledgeable about the university and its policies. 

Typical Issues

Topics may include

  • Interpersonal difficulties with colleagues, subordinates, or supervisors
  • Departmental and interdepartmental conflicts
  • Preparing for a difficult conversation
  • Harassment or discrimination
  • Violations of university policy
  • Workplace disputes
  • Bureaucratic frustrations
  • Ethical dilemmas
  • Cultural misunderstandings
  • Conflicts of interest
  • Disciplinary actions
  • Research misconduct
  • Incivility or rudeness
  • Health and safety concerns
  • Unprofessional conduct
  • Academic freedom and integrity
  • Protecting your reputation
  • Retaliation
  • Formal processes and procedures

Please note: The ombudsperson does not record formal complaints on behalf of UMUC. Communications made to the ombudsperson about possible violations of university policies or of unlawful practices do not constitute official notice to UMUC. The informal nature of the communication allows the ombudsperson to preserve confidentiality and impartiality. If you would like to make a formal complaint and put the university on notice, the ombudsperson can indicate the appropriate method to do so and refer you to the appropriate office and policy.