UMUC

Office of Student Accounts

Note: Holiday Hours

The following UMUC offices will follow a holiday schedule on various dates between December 24, 2008 and January 3, 2009.

  • Office of Enrollment Management
  • Information Desk
  • Financial Aid Office
  • Office of Student Accounts

If you plan to contact either office during this time, check the Holiday Schedule to find out which dates are affected.

Welcome to UMUC's Office of Student Accounts (formerly the Office of the Bursar). Our primary mission is to provide quality customer service to students, parents, military, and other third party sponsors, as well as proactively assist them in meeting their financial obligations to the university. The Office of Student Accounts functions as the central billing service center for the university by providing billing statements of tuition, fees, and other charges incurred by our over 90,000 students.

The Office of Student Accounts provides:

  • Cashiering: Receives and processes all checks, cash, and credit cards payable to the university.
  • Accounting: Performs special student adjustments and provides fiscal information to the university's financial accounting system and ad hoc reporting to other departments.
  • Perkins Loan Coordinator: Provides counseling to Perkins Loan recipients and  proactively assists them with the repayment process.
  • Collections: Manages the student billing and collections process. Serves as a liaison to the State of Maryland Central Collection Unit (CCU) for delinquent account matters.
  • Third Party and Military Tuition Assistance: Receives and processes military and employer tuition assistance documents; manages the military and employer organization billing process.
  • Customer Service: Serves as the front-line for customer inquiries via e-mail and telephone. Provides assistance to students needing to request a refund check stop-payment/re-issue, sign their private loan check, or discuss their student account.

Location: 

We are conveniently located on the 2nd floor of the Student Financial Services Center (SFSC) building in Room 2241. The address to the SFSC building is 3501 University Boulevard East, Adelphi, MD 20783.

Hours of Operation:

Monday – Friday: 8:30 a.m. – 5:00 p.m.

All payments received after 4:00 p.m. will not be processed until the next business day.

For your convenience, there is also a night depository located at the cashier’s window where check payments can be dropped off in person when the office is closed.