An account hold is a symbol that represents a particular status or impact that may affect your access to university services. Account holds (also called Service Indicators) can be negative or positive.
- Negative holds are represented by the symbol and prevent delivery of some or all UMUC services.
- Positive holds are represented by the symbol and generally appear for students with special circumstances. Positive holds do not affect access to services.
For assistance, please contact UMUC at 855-655-8682 (UMUC).