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About

UMUC's Faculty-Practitioners

At UMUC, many business faculty bring both advanced degrees and professional experience to the classroom. The result is a curriculum that teaches you how to meaningfully apply business theories to real-world challenges. 

The Undergraduate School

Meet featured faculty from UMUC's undergraduate programs in business and management.

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Johnny BrownJohnnie Brown
Associate Professor of Business and Management
Biography
Karmalita Contee Borders, Business ProfessorKarmalita Contee-Borders
Associate Professor of Business and Management
Biography
Anaya Farah, Business ProfessorAnaya Farah
Associate Professor of Finance
Biography
Penny Ittner, Business ProfessorPenny Ittner
Associate Professor of Business and Management
Biography
Eugene LeeEugene Lee
Professor of Finance and Economics
Biography
Photo Not AvailableJeanne Oxley
Assistant Professor of Business and Marketing
Biography
Charlena Patterson, Business ProfessorCharlena Patterson
Assistant Professor of Human Resources Management
Biography
Helen Pruitt, Business FacultyHelen Pruitt
Associate Professor of Accounting
Biography
Donald RiderDonald Rider
Professor of Business and Human Resources
Biography
Nicole Greene Robinson, Business ProfessorNicole Greene Robinson
Assistant Professor of Marketing
Biography
Eric Sumners, Business ProfessorEric M. Sumners
Associate Professor of Accounting
Biography
David WeberDavid P. Weber
Associate Professor of Accounting
Biography

The Graduate School Faculty

Meet featured faculty from UMUC's MBA program and business and management master's and doctorate programs.

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Robert GoodwinRobert Goodwin
Chair of Business and Executive Programs
Biography
Anita BakerAnita Baker
Professor and Director in the MBA Program
Biography
Bryan BoothBryan A. Booth
Professor and Executive Director in Doctor of Management Program
Biography
Leslie DinauerLeslie Dinauer
Professor and Director in Doctor of Management Program
Biography
James GelattJames Gelatt
Professor and Director in the Doctor of Management Program
Biography
Christina HannahChristina Hannah
Professor and Director in the MBA Program
Biography
Rosemary HartiganRosemary Hartigan
Associate Chair of Business and Executive Programs; Professor and Director in the One-Year MBA Program
Biography
Ronald HeadRonald Head
Professor and Director in Doctor of Management in Community College Policy and Administration Program
Biography
Patricia KierPatricia Kier
Professor and Director in Doctor of Management in Community College Policy and Administration Program
Biography
Charles Charles "Steve" Knode
Professor and Director of the CIO Program
Biography
John Les LivingstoneJohn Les Livingstone
Professor and Director in the MBA Program
Biography
Tom MierzwaTom Mierzwa
Professor and Director in Doctor of Management Program
Biography
Charles NewmanCharles Newman
Professor and Director in the MBA Program
Biography
Sandeep PatnaikSandeep Patnaik
Associate Professor and Director in the Marketing Program
Biography
Richard PauliRichard Pauli
Professor and Director in the MBA Program
Biography
Monica SavaMonica Sava
Professor and Director in the MBA Program
Biography
Claudine SchWeberClaudine SchWeber
Professor and Director in the Doctor of Management Program
Biography
Anna SeferianAnna Seferian
Associate Chair of Business and Executive Programs; Professor and Director in the MBA Program
Biography
Mary Ann SpilmanMary Ann Spilman
Professor and Director of the Dual MBA Program
Biography
James StewartJames Stewart
Professor and Director in the MBA Program
Biography

Johnny BrownJohnnie Brown

Associate Professor of Business and Management

With 26 years of managerial experience, Johnnie Brown conducts research and teaches courses in management, leadership and human resources.

He earned a PhD from Morgan State University, a Master of Public Administration from University of Baltimore and a Bachelor of Science from Morgan State University.

Karmalita Contee Borders, Business ProfessorKarmalita Contee Borders

Associate Professor of Business and Management

Karmalita Contee-Borders has taught at UMUC since 2005, including courses such as strategic management, management and organizational theory and introduction to business and management.

She has worked for Verizon Communications for more than 26 years, where she designs, develops and presents new product training to employees and customers; develops strategic plans; reviews competitive activity; and designs new services and wireless applications.

She earned a PhD in organizational leadership from Regent University, where her dissertation focused on servant leadership; a Master of Science in public administration from Bowie State University; and Bachelor of Science in business administration from University of Maryland Eastern Shore.

Anaya Farah, Business ProfessorAnaya Farah

Associate Professor of Finance

Anaya Farah is an international sales manager in IBM’s global Technical Support Services. Prior to that, she was a senior business advisor for IBM's emerging business opportunities program, working on strategy at corporate headquarters. Her responsibilities included financial modeling, business plan development and support, planning, measurements and assessment.

Prior to that, Farah was the business operations manager for the IBM Integrated Technology Services group. As the business operations manager, she managed the traditional functions within operations, including financial planning and measurements, audits, business controls, resource and opportunity management and incentive planning.

She earned an MBA in finance and marketing from the University of New Mexico and a bachelor's in accounting. She is a Certified Management Accountant.

Penny Ittner, Business ProfessorPenny Ittner

Associate Professor of Business and Management

Since 2001, Penny Ittner has taught various business and management courses at UMUC. Before joining UMUC, she worked for a Fortune 50 company for 12 years as professional development manager, meeting the training and development needs for more than 400 in-house trainers, training managers and the training department’s executive team. From there, she moved on to start her own consulting and training business specializing in staff development, leadership training, organization development and business development.

Ittner earned a Master of Advanced Studies in human resources development and a Bachelor of Science in management and leadership from The Johns Hopkins University.

Eugene LeeEugene Lee

Professor of Finance and Economics

Eugene Lee works as a senior economist and energy expert for the Federal Energy Regulatory Commission. He has served as a chief economist or a senior economist with federal and local government agencies and also has worked as a senior consultant for private consulting firms. He served as a research economist at Stanford University from 1989-2001.

His areas of expertise include macro and micro economics, monetary policy, China’s economy, banking and finance, international economics, government regulation and energy market analysis.

In addition to being awarded several fellowships, he has been published in the Asian Wall Street Journal and China Daily. He is the author of “Economic Integration in the Chinese Economic Area.” He has been teaching at UMUC since 1996.

He earned a PhD and Master of Arts in economics from the University of California, Santa Cruz. He also earned a Master of Arts in finance and banking and a Bachelor of Arts in economics from Southwestern University of Economics and Finance in China.

Jeanne Oxley

Assistant Professor of Business and Marketing

Jeanne Oxley has 20 years of national and international executive marketing management experience with IBM and Hewlett-Packard in planning, developing and managing multi-million dollar marketing programs and budgets resulting in an average growth rate of 25 percent year-to-year.

She currently serves as national account manager for the General Services Administration, managing the $1 billion Health and Human Services account for IT product and services.

She earned an MBA from Johns Hopkins University and a bachelor’s in business management from National Louis University. Oxley is an active member of the American Marketing Association and a former officer of the Johns Hopkins Alumni Association.

Charlena Patterson, Business ProfessorCharlena Patterson

Assistant Professor of Human Resource Management

As a human resources professional and trainer, Charlena Patterson has more than 35 years of experience working in diverse corporate and federal environments, including nonprofit, government, telecommunications, energy and private government businesses.

She  earned a Master of Science in Administration in human resources and organizational development from Central Michigan University and a bachelor’s degree in business management from Howard University.

Patterson is affiliated with the Society for Human Resource Management, Human Resource Association of the National Capital Area, Washington Area Benefits & Compensation Association, American Society of Training & Development and National Black MBA Association.

Helen Pruitt, Business FacultyHelen Pruitt

Associate Professor of Accounting

Helen Pruitt works as a principal accountant examiner in the Chief Accountant's Office for a federal government regulatory agency in Washington, D.C., focusing on accounting policy related to derivatives, debt and insurance accounting.

Pruitt earned an MBA from Amberton University and a bachelor’s from University of Texas at Arlington. Her certifications include CPA, CFE, CITP, CFF and AMP.

Donald RiderDonald Rider

Professor of Business and Human Resources

Donald G. Rider is an active teacher and trainer. He is the author of two books, “The Desktop Guide to [Unfair Labor Practices]” and “Effective Writing for Feds.”

Rider previously worked at the FDIC in the fields of labor and employment law. He represented the agency in arbitration and unfair labor practice cases and before the Federal Service Impasses Panel. He also presented cases before the MSPB and EEOC, served as legal advisor to agency bargaining teams and as an advocate in mediation, fact-finding and interest arbitration. His federal career also included stints with the NLRB and FLRA and as associate general counsel of the Federal Personnel Management Institute.

Rider earned a law degree from American University and his undergraduate degree from the School of Industrial and Labor Relations at Cornell University.

Nicole Greene Robinson, Business ProfessorNicole Greene Robinson

Assistant Professor of Marketing

Nicole Greene Robinson has more than 15 years of communication and marketing experience. She has served in various capacities, including as marketing director for American University's Washington Semester Program and marketing manager for a national real estate consulting agency. For more than five years, she served as the senior communication manager at Fannie Mae, where she was responsible for all corporate marketing initiatives.

She currently serves as the creative director for United Way Worldwide, where she manages the United Way brand in the United States and across the world.

Greene Robinson earned an MBA in marketing management, a Master of Arts in film and video production and a Bachelor of Arts in visual media from American University.

Eric M. Sumners

Associate Professor of Accounting

Eric M. Sumners works as an analyst at the U.S. Department of Justice and holds certifications including CPA, CFE, CISA, CIA and CFSA.

His article, “The Spinster and the Investment,” was published in the “Financial Statement Fraud Casebook: Baking the Ledgers and Cooking the Books.”

He earned a Master of Science in finance from University of Michigan at Dearborn and a Bachelor of Arts in accounting from Michigan State University.

David WeberDavid P. Weber

Associate Professor of Accounting

David P. Weber teaches criminal justice, fraud investigation and forensic accounting. A Certified Fraud Examiner and attorney in private practice, he previously served as the U.S. Securities and Exchange Commission’s assistant inspector general for investigations. He was responsible for the identification and reporting of misconduct involving the SEC’s operations and programs, including agency misconduct in the Bernard L. Madoff and R. Allen Stanford investigations, the two largest Ponzi schemes in U.S. history.

Prior to that, he worked for the Federal Deposit Insurance Corporation, overseeing all banking enforcement activities and investigations involving state chartered banks and bank failures for the western half of the U.S. He was the official responsible for directing the FDIC’s landmark litigation to remove the Refund Anticipation Loan program from the nation’s banking system.

Before joining the FDIC, Weber served in the Office of the Comptroller of the Currency, where he investigated and prosecuted landmark consumer protection cases to remove the payday loan industry from our nation’s banking system.

Weber earned a Juris Doctor from Syracuse University College of Law and a Bachelor of Science in criminal justice from Utica College. He is admitted to practice law in Maryland, the District of Columbia and New York and before several U.S. district courts and the Supreme Court.

Robert GoodwinRobert Goodwin

Chair of Business and Executive Programs

Robert Goodwin teaches international business, legal issues in international business, ethics and other subjects. He has taught at UMUC for 23 years and served as acting vice provost and dean of The Graduate School from 2011-13. Previously, he directed the MBA program and the International Management program.

From 1992 to 2005, he served as the executive vice president and general counsel and as director of Chindex International Inc., a NASDAQ-listed company that is the largest independent American distributor of healthcare products and services to the Chinese marketplace and owns and operates international-standard hospitals in China. Goodwin still consults regularly with Chindex.

Prior to his role at Chindex, Goodwin was engaged in legal private practice in Washington, D.C., representing companies engaged in international business. He also served for 10 years in several senior legal positions in the U.S. government, where he handled matters ranging from the drafting of international trade statutes to representing the government in international negotiations. He was a member of the Senior Executive Service.

He has testified before Congress on Chinese legal developments, is the editor of two books, has written numerous articles on China’s legal regime and lectures regularly on international business issues.

Goodwin earned a Juris Doctor from the Georgetown University Law Center, where he concentrated on international legal issues, a focus he has retained throughout his career. He served as a Peace Corps volunteer in rural Thailand prior to attending law school.

Rosemary HartiganRosemary Hartigan

Associate Chair of Business and Executive Programs
Professor and Director in the One-Year MBA Program

Rosemary Hartigan has been teaching in UMUC's MBA program for more than 12 years. Her main academic interests are the legal environment of business, particularly employment and labor law, critical thinking and business ethics. Hartigan has more than 25 years of experience teaching adult students in diverse institutions, including The Rochester Institute of Technology, Babson College and The McGregor School of Antioch University.

Her professional experience includes law practice, product development, marketing management and writing publications for lawyers on labor and employment law. She led product development and marketing teams for high- and low-tech products, including search systems and electronic legal databases for LEXIS-NEXIS.

In 2012, she was awarded UMUC's Provost's Best Paper Award for a paper on online case studies. In 2009, she won the Best Paper Award from the North East Academy of Legal Studies in Business for "Gossip, the Office and the First Amendment."

She is a staff editor of the Journal of Legal Studies in Business and author of numerous legal publications. Hartigan is also a certified Senior Birkman Method consultant and has provided leadership, team building and professional development consulting and coaching to organizations and individuals across the U.S.

She earned a Juris Doctor from The University of Wisconsin, a master’s in management from Antioch University-Midwest and a master’s in English from The State University of New York at Stony Brook. She is a member of the Wisconsin and Massachusetts Bar Associations and the American Association of University Women.

Anna SeferianAnna Seferian

Associate Chair of Business and Executive Programs
Professor and Director in the MBA Program

Anna Seferian joined UMUC in 2007 and has since taught multiple courses in the MBA, executive MBA, One-Year MBA, Dual MBA and Doctor of Management programs.

Seferian’s expertise is in marketing. Her research interests include the effectiveness of online education, marketing communications and brand placement. She regularly presents and publishes in these areas and received UMUC’s Faculty Research Grant in 2012 for her research on student multiple-goal conflict and motivation while completing their online programs.

Prior to working in academia, Seferian held various positions in the marketing and market research fields. She was the marketing manager for the largest carpet production company in Armenia and served as a research and strategy adviser for a large dairy products manufacturer. She continues to maintain a connection with industry through occasional consulting projects and various programs that focus on experience and knowledge exchange between industry and academia.

She was an Advertising Education Foundation visiting scholar at the advertising agency Leo Burnett Worldwide.

Seferian earned a PhD in advertising from the University of Texas at Austin, an MBA from the American University of Armenia and a Bachelor of Science in international economics from Yerevan State University in Armenia. As someone who worked full time while earning her academic degrees, she can relate to the challenges of juggling family, school, work and various social commitments. But her experience has also convinced her that those same real-world challenges prove beneficial in enhancing classroom learning.

Seferian served as UMUC’s representative on the University System of Maryland Women’s Forum. She is also an active member of the Philanthropic Educational Organization, which supports women in higher education.

Monica SavaMonica Sava

Professor and Director in the MBA Program

Monica Sava has taught at UMUC for the past 25 years, including such topics as operations management, organizational theory, economics, research methods and statistics. She has also taught a doctoral course in problem solving and practical research design, as well as acted as a doctoral dissertation chair.

Sava has 25 years of experience as a management consultant and employee for government and private clients. She has been president of her own small business in statistical and experimental design consulting, working with several large government and private institutions, including NCI, NCHS, Howard University, Maryland Foundation, NRRS and Survey Research Associates.

Her work experience includes serving as a senior mathematical statistician at HRSA, special government employee/statistician at the Food and Drug Administration, director of data management and biostatistics for The Weinberg Group Inc., director of biostatistics at a CRO and management consultant with several large manufacturing and pharmaceutical companies. In 2002, she also successfully created and managed a specialty e-toy store.

Sava believes in using her past work experiences to help her students understand the meaning behind the analyses and numbers they generate. She won the Stanley J. Drazek Teaching Award in 2003. She also won the MBA Teaching Excellence Award.

Sava earned a doctoral and master’s degree in measurement, statistics and evaluation with a minor in survey research methodology from the University of Maryland College Park. She earned a Bachelor of Science in mathematics from Fordham University.

She is an active member in the American Statistical Association, Psychometric Society, American Educational Research Association, Drug Information Association and National Council on Measurement.

Richard PauliRichard Pauli

Professor and Director in the MBA Program

Richard Pauli has 19 years of teaching experience and has taught topics including leadership, marketing, global marketing strategy and management. His interests include online pedagogy, business ethics and critical thinking.

Pauli’s professional experience includes serving as vice president of marketing and sales for STF Services Corporation; vice president of marketing and product development for The Technology Group; director of corporate legal markets for LexisNexis; publisher for the New England region at Butterworth Legal Publishers; senior writer at Hallmark Cards Inc.; editor at the Lawyers Co-operative Publishing Company; manuscript editor at Little Brown and Company; and co-founder and principal at Archai Organizational Consultants. He also worked in legal private practice.

Pauli earned a Juris Doctor from Boston University School of Law, a Master of Arts in management from The McGregor School of Antioch University and a Bachelor of Arts from Hiram College.

Christina HannahChristina Hannah

Professor and Director in the MBA Program

Christina Hannah has taught courses in management, finance and organizational theory for more than 23 years. She has also taught for the MBA and Doctor of Management programs.

Before joining UMUC, Hannah taught while completing her doctoral studies and before that worked as a writer/editor in an economic think tank in South Korea, as a junior administrative manager for the Canadian Teachers’ Federation and as an administrator in an academic and administrative computing center.

Hannah has served on the board of the U.S. Council of Graduate Schools and as president of the Northeastern Association of Graduate Schools. She has served for many years as a member of accreditation teams for the Council on Higher Education of the Middle States Association of Colleges and Schools and chaired the mission team for UMUC’s 2006 decennial review.

Since 2010, Hannah has served as chair of the Teaching Theme Committee of the Academy of Management, and since 2012, she has served as a member of the steering committee for the Academy’s new Teaching and Learning Conference.

As a first-generation degree holder who worked full time while pursuing her own master’s degree, Hannah has found UMUC the perfect professional home.

Hannah earned a PhD in political science and a Master of Arts in public administration from Carleton University in Ontario, Canada. She earned a Bachelor of Education from Queen’s University in Ontario, as well as a Bachelor of Arts in interdisciplinary studies from Simon Fraser University in British Columbia.

James StewartJames Stewart

Professor and Director in the MBA Program

James J. Stewart has been teaching at UMUC since 1989, including such topics as management, technology management, marketing, human resource management, international business and information systems policy, strategy and ethics. His research interests include organizational leadership and academic pedagogy, focusing on teaching of working adults.

In his first career, Stewart became a professional soldier at the age of 18, rising to Colonel of Marines, serving in war and peace as commander or deputy commander of seven organizations. He has lived and worked for more than two decades in Asia, Europe and Mexico. While teaching at UMUC Europe, Stewart concurrently taught for 13 years at Pforzheim University of Applied Sciences.

Has earned a Doctor of Science from The George Washington University, a Master of Science in electrical engineering from Naval Postgraduate School, a Master of Science in Management Technology from The American University, a diploma in National Security Management from National Defense University and a diploma in Hemispheric Defense from Inter-American Defense College.

Stewart holds professional certifications in information and computer science, information technology project management, supply chain management and agile project management methods.

He is a member of the Institute of Electrical and Electronics Engineers (IEEE), IEEE Computer Society, IEEE Technology Management Council, The Association for Operations Management, the Project Management Institute and the Scrum Alliance.

John Les LivingstoneJohn Les Livingstone

Professor and Director in the MBA Program

Les Livingstone brings professional experience in accounting, finance and business. In addition to UMUC, he has taught for Babson College, Georgia Institute of Technology and Ohio State University.

Since 1991, Les Livingstone has directed his own consulting firm specializing in business valuation and damage estimation for large-scale commercial litigation.

He has served as a consulting or testifying expert in many cases, including breach of contract, patent infringement, fraudulent conveyance, anti-trust, dealer termination, franchise disputes and securities fraud. He has testified in federal and state courts in nine states and he has also testified before committees of the U.S. Congress, federal government agencies including the FTC and FERC, as well as the Public Utilities Commission of Texas.

He previously was principal at the MAC Group, now Cap Gemini/Ernst & Young Consulting, an international management consulting firm specializing in design and implementation of business strategy for major corporations. He also worked as a partner at Coopers & Lybrand, now PWC.

He is the author or co-author of 22 books and approximately 50 journal articles on the topics of economics, finance and more.

Livingstone earned a PhD and MBA from Stanford University. He is a Certified Public Accountant.

Sandeep PatnaikSandeep Patnaik

Associate Professor and Director in the Marketing Program

Sandeep Patnaik has more than 10 years of experience teaching graduate-level marketing and management courses in the U.S., India and in Europe. Patnaik is an active researcher in the area of marketing communications. He had led research on advertising strategy at the University of Pennsylvania Wharton School, resulting in the publication of the handbook “Persuasive Advertising.”

Prior to joining UMUC full time, Patnaik was the research director at Gallup and Robinson, a leading market research firm affiliated with the Gallup organization. In that role, he was involved in promoting facial electromyography techniques to measure emotional reactions to TV advertisements. His current research explores the synergistic relationship between traditional media and social media and developing strategies to successfully integrate both into marketing campaigns.

From 1997 to 2000, he was a research fellow at the University Of Pennsylvania.

Patnaik earned a PhD in management from the University of Delhi in India.He is a member of multiple professional organizations, including the ARF and AMA and has published research articles in peer-reviewed journals. He was awarded the 2012 UMUC Teaching Recognition Award based on student recommendations.

Anita BakerAnita Baker

Professor and Director in the MBA Program

Anita B. Baker brings more than 25 years of experience in university teaching and administration. At UMUC, she has taught courses in business ethics, management, organizational theory and international business. Her expertise and research interests include business ethics, corporate social responsibility, corporate governance and economic development.

Prior to joining UMUC, Baker held various senior management, including sector director of ethics and business conduct at Lockheed Martin Corporation in Bethesda; director of plans and programs at Lockheed Martin Corporation in Houston, Texas; manager of the office of business ethics and integrity at the World Bank Group; associate professor and director of international education at University of Utah; and chair of advanced Scandinavian area studies at the U.S. Department of State Foreign Service Institute. Consulting assignments took her to Abu Dhabi and Dubai, where she worked with the Dubai Ethics Resource Center.

She has conducted training programs for the private sector and sponsored by the U. S. Department of Commerce, ITA and the U. S. Department of State in Panama, Albania, Kosovo, Russia, and Washington, D. C.

Baker earned a PhD from Cornell University, a certificate from Princeton University and a Bachelor of Arts from Goucher College. She received training in management at Bryn Mawr College, University of Michigan and Lockheed Martin Management Institute. She received the 2009-10 Stanley J. Drazek Teaching Award at UMUC in recognition of her excellent teaching record.

Charles NewmanCharles Newman

Professor and Director in the MBA Program

Charles Newman has more than 20 years of experience teaching at the graduate level at UMUC, Florida International University, Nova Southeastern University, Florida Atlantic University and Pace University. He has taught strategic management, international business, international finance, international marketing and e-business strategy. He has a strong passion for teaching working adult students and helping emerging market countries successfully transform into market oriented and democratic societies.

Newman has more than 40 years of experience in telecommunications (AT&T), financial services (Chase Manhattan Bank) and management consulting (Business International, CMN International, Quint Wellington Redwood). He has conducted business in more than 100 countries. Areas of senior-level management responsibility have been strategic planning, information technology planning and management, international business development and e-business transformation. He has lectured at academic institutions and professional organizations in the U.S., Asia, Europe and Latin America.

Newman has published books and papers in the fields of strategic planning, information technology, e-business and international business.

He earned a Doctor of Business Administration in strategic international business, finance and marketing from Pace University; a Master of Science in systems management from University of Southern California; and a Bachelor of Science in physics from Case Western Reserve University. He holds professional certifications in e-business and IT service management.

Newman is a member of the Board of Advisors of the Harvard Business Review, a member of the Business Intelligence Advisory Board of the Chief Learning Officer Magazine and is a senior advisor on strategic management to McGraw-Hill Publishing.

Mary Ann SpilmanMary Ann Spilman

Professor and Director of the Dual MBA Program

Prior to managing the dual MBA program, Mary Ann Spilman developed UMUC's executive MBA program, which she managed  for 13 years. Spilman's executive teams worked directly with sponsoring organizations to develop international strategic and operational business plans for entering new international markets. She is bringing that experience of developing more than 100 international business plans into the Dual MBA program, in which students propose new international markets for existing publicly traded corporations.

Prior to joining UMUC, Spilman was an enterprise manager at AT&T, where she was responsible for negotiating, structuring and managing a strategic alliance with an international venture partner. Her other responsibilities at AT&T included international strategic planning, new market development, financial and operations management, business case development, process design and quality control. Prior to joining AT&T, Spilman was an independent research consultant whose clients included Bell Laboratories and AT&T.

Spilman earned a PhD from Rutgers University, where she taught for several years. She earned an executive master's degree in international management at UMUC through AT&T sponsorship. She is an officer with the Phi Kappa Phi Honor society and serves on advisory boards for several companies. She maintains her international business connections by serving as UMUC's representative to the World Trade Center Institute.

James GelattJames Gelatt

Professor and Director in the Doctor of Management Program

James Gelatt has been teaching since 1990. His areas of expertise are strategic planning and management, organizational development, futures and nonprofit management. His research interests include organizational development, leadership development, futures, marketing and philanthropy.

Gelatt’s professional career included working at such organizations as the American Speech-Language-Hearing Association, Center for Studies in Social Policy, Washington College of Law, American University, Kennedy-Krieger Institute, Johns Hopkins University, White House Conference on Handicapped Individuals and White House Conference on Small Business.

He also had an active consulting career that included providing consulting services to more than 75 nonprofits, associations and other organizations in the areas of organizational development, strategic management, board development and fund raising. Clients ranged from the British Embassy to the National Hospice Organization to trade associations.

Gelatt is the author of three books: two on nonprofit management and one on strategic management. He also served as editor for a series of seven books on fundraising and philanthropy and is a columnist on management.

Gelatt earned a PhD from University of Southern California and a master’s from Colgate University. Gelatt is founder and first president of the Association Foundation Group; past president of the Washington, D.C., chapter of the Association of Fundraising Professionals; member of the Executive Board, Public and Nonprofit Division, Academy of Management; and member of the World Future Society.

Claudine SchWeberClaudine SchWeber

Professor and Director in the Doctor of Management Program

Claudine SchWeber has 25 years of teaching experience in areas such as criminal justice, ethics, change, leadership, dispute resolution, crisis management, cross-cultural issues, human resources and general management. Her current research focuses on resilience, managing in unexpected environments and change. This builds on her previous work in negotiation and mediation, online learning, conflict resolution, tipping points, disability issues and change.

Prior to joining UMUC, SchWeber worked as director of arbitrator Recruitment and training in the mediation and arbitration division at the Council of Better Business Bureaus; research associate at the multi-door program of the D.C. Superior Court; and associate professor of criminal justice at State University of New York at Buffalo.

SchWeber has been a member of the CBBB Torch Awards Committee, two library boards and the Sloan Conference Steering Committee. She serves on the library advisory committee of a branch library in her county and the board for OSE-USA, an organization that provides health care for children in France.

She has been a mediator for more than two decades and participates in cases for the Dispute Settlement Center at the D.C. courts.

SchWeber earned a PhD from State University of New York at Buffalo. She is a member of the Eastern Academy of Management and its parent organization, Society for the Advancement of Management, Mid-Atlantic Disaster Recovery Association, Fulbright Association and Phi Beta Kappa.

SchWeber was honored with the Outstanding Faculty Service award by the mid-Atlantic region of the University Professional and Continuing Education Association in 2012. She has been awarded two Fulbright awards to travel to Israel (2002) and Namibia (2005).

Tom MierzwaTom Mierzwa

Professor and Director in Doctor of Management Program

Tom Mierzwa has more than 20 years of teaching experience at UMUC, University of Maryland College Park and other universities, where he has taught courses in strategy, innovation and entrepreneurship. His teaching philosophy centers on building student competency through course design and teaching exercises, and his research interests include innovation processes, opportunity recognition, design thinking and conceptual tools for learning objects.

Mierzwa has held management positions in the federal government and corporations, recently as the chief operating officer of a technology company. He founded The Fountainhead Group, a team of specialists who conduct innovation audits, and is the founder of Creative Agreements, a professional services firm that uses a mediation approach to form working agreements among business owners during venture start-ups.

He serves on advisory boards of several Maryland businesses. At the Academy of Management, he chairs a committee on non-traditional academics and is active on the Teaching Theme Committee. He is also a board member of the Executive DBA Council, an institution of member schools fostering development of practitioner-scholar doctoral programs worldwide.

Mierzwa earned a Doctor of Public Administration in strategic management from the University of Southern California and a master’s in urban design from Harvard University. His dissertation examined how entrepreneurial initiatives are launched as internal corporate ventures in public sector organizations.

Leslie DinauerLeslie Dinauer

Professor and Director in Doctor of Management Program

Leslie Dinauer has been teaching at UMUC for 11 years in the areas of statistics, research methods, marketing and consumer behavior. Her research interests include statistical education and literacy, statistical anxiety and the role of research methods in the professional doctorate.

Prior to joining UMUC, Dinauer was founder and chief executive officer of Envisage Consulting, providing research and evaluation services to clients throughout the Washington, D.C., area.

Dinauer earned a PhD from the University of Maryland College Park, a master's from American University and a bachelor's from the University of Wisconsin, Madison.

She is a member of the Sigma Xi-The Scientific Research Society, the Academy of Management and the American Statistical Association, with whom she joined on a delegation to Havana, Cuba, to foment professional collaboration between researchers in the two countries. Other professional activities internationally include teaching assignments in Taipei, Taiwan, and Jakarta, Indonesia, as well as regular participation in and service to the European Conference on Research Methodology for Business and Management Studies.

Patricia KierPatricia Kier

Professor and Director in Doctor of Management in Community College Policy and Administration Program

Patricia Kier has more than 30 years of teaching experience in a variety of undergraduate and graduate courses, including currently teaching in the DMCCPA program.

Kier has a long and successful career working as a community college leader. She recently retired as chancellor of Eastern Iowa Community College District, where she served for seven years. Prior to that, she served as president of San Diego Miramar College, executive vice president and provost of Lansing Community College and in several administrative positions at College of DuPage in Illinois.

Kier has a number of professional and research interests, most focused on the management and leadership challenges facing today’s community colleges. Among them are strategic planning and change management in higher education, leadership and management theory and practice, qualitative research methodologies, student learning assessment and entrepreneurship in the community college.

Over the span of her career in community college leadership, Kier has served on a wide variety of taskforces and community boards. These include member of the Board of Directors for the American Association of Community Colleges, chair of the Board of Directors for Community Colleges for International Development, participant in the White House Summit on Community Colleges, member of the Iowa Business-Education State Roundtable, member of the Iowa Governor’s Task Force on Alternative Energy Infrastructure, advisory board member of the Educational Policy and Practice Perspectives Series at Iowa State University, Board and Executive Committee member of Girl Scouts of Eastern Iowa and Western Illinois, Board and Executive Committee member at Scott County YMCA and membership on the ACE Commission on International Affairs and ACCT President's Advisory Committee of Presidents.

She earned a Doctor of Education in adult and continuing education from Northern Illinois University, a Master of Education in educational psychology from Wayne State University, a Master of Arts in the Teaching of English from Wesleyan University and an Artium Baccalaureatus in English from Cornell University.

Ronald HeadRonald Head

Professor and Director in Doctor of Management in Community College Policy and Administration Program

Ronald Head teaches in the DMCCPA program, including such courses as institutional effectiveness and assessment, leadership, research methodology and dissertation research. He has taught undergraduate classes in English, computer programming and critical thinking. His scholarly and practitioner interests include institutional effectiveness, institutional research and regional accreditation, fields in which he has 30 years of professional experience.

Prior to assuming his position at UMUC in 2013, Head served for 10 years as a special consultant on institutional effectiveness and accreditation at Tidewater Community College in Norfolk, Virginia, and prior to that, he served for nearly 20 years as executive director of planning and information technology at Piedmont Virginia Community College in Charlottesville, Virginia. He has also worked at two liberal arts colleges and as a computer programmer.

He recently edited a volume in the New Directions for Community College series on institutional effectiveness, has presented at numerous conferences and has consulted with a number of community colleges.

Head currently serves as a data coach with Achieving the Dream for community colleges in California. He has published articles in such journals as Educational Record, the Journal of Law and Education and Planning for Higher Education.

Head earned a PhD in higher education from the University of Virginia, a master’s in English from the University of Virginia and a bachelor’s from Washington & Lee University.

Charles Charles "Steve" Knode

Professor and Director of the CIO Program

Charles "Steve" Knode has taught for more than 35 years, including such courses as operations management, artificial intelligence, decision making, neural networks, decision support systems, expert systems, management science and statistics. His professional interests include emerging information technologies, artificial intelligence, virtual environments, intelligent agents and decision making.

Knode is a retired U.S. Air Force officer who served 20 years in the military in a variety of analytical and decision making positions. He was an intercontinental missile crew commander, a tactical operations planner at major command headquarters and served at the Pentagon.

Knode earned a PhD in operations research management from Syracuse University, a Master of Science in industrial management from the University of North Dakota and a Bachelor of Science in mathematics from Duke University.

Bryan A. BoothBryan A. Booth

Professor and Executive Director in Doctor of Management Program

Bryan A. Booth has more than 20 years of higher education teaching experience in various subjects, including organizational behavior, leadership and change, international and cross-cultural management and labor relations.

Booth’s research and application interests are in team development, especially among faculty, emergent leadership and practitioner-scholar doctoral education. His anthropology training, both in qualitative methodology and intellectual focus, brings a strong culturally oriented focus to his management experiences.

In the early 1990s, Booth was a visiting lecturer at the Faculty of Management-Univerzita Komenského, Bratislava Slovakia for a management lecture series. He was also a guest lecturer on international human resources at the Betriebswirtschaftliches Institut Lehrstuhl Personalmanagement, Universität Stuttgart.

Booth earned a PhD Cornell University’s Industrial and Labor Relations School. He also earned a leadership certificate from Harvard Graduate School of Education, Institute for Management and Leadership in Education.

Booth is an active member of the Academy of Management in the Management Education and Development Division. He is active with the World Trade Center Institute in Baltimore as a UMUC representative to WTCI.

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